When to Use
Use Inventory Inquiry to check supplier availability for a product right now (instead of relying on previously downloaded catalog data),
Before you Begin
- Your supplier must participate in Web Services Inventory Inquiry.
- You must be in a screen where the Web Services button is available (for example, when working with products, orders, or purchase orders).
Steps
- Click the Web Services,
.
- In the Web Services pop-up, select Inventory Inquiry.
- Review the Supplier Stock and Inventory results window.
What You'll See in the Results
If inventory is available, the screen may display:
- Available Quantity (Avail Qty)
- Unit of Measure (UOM)
- Roll/Cut
- FOB Point and Shade/Dye Lot are optional fields
No Quantity is displayed if no stock is available.
Supplier Variation: Mohawk
Mohawk requires additional inputs before you submit the inquiry:
- Request Quantity
- Quantity Minimum
- UOM
Mohawk's response confirms the requested amount is available. It does not return the supplier's total available inventory.
Troubleshooting
- No quantity returned: the supplier response indicates no available stock.
- Missing fields or different layout: suppliers don't all return the same optional fields (FOB point, shade/dye lot, etc.).
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