Activating the E-Commerce Module

After confirming your system meets the required prerequisites, you’re ready to activate RFMS E-Commerce. Activation allows RFMS to communicate securely with participating suppliers through the Flooring B2B (FCB2B) network.

1. Subscription Requirement & Access

E-Commerce is available to customers on the Professional tier or higher.
If you are on RFMS Core Basic, you must upgrade before using this module.

To open E-Commerce:

• From the Navigator, choose E-Commerce, or
• From the File menu in any RFMS window, select E-Commerce.

If you don’t see the option, verify:

• Your user account has E-Commerce permissions.
• Your subscription tier includes E-Commerce.

2. Initial Setup

A few configuration steps are required the first time you open E-Commerce. These ensure RFMS can exchange data with your suppliers. It’s best to complete these with your Customer Success Manager or an Implementation Specialist.

System Options

Open Utilities > System Options and review the E-Commerce settings under:

• General
• Invoices
• Products Catalog
• Purchase Orders

These options control how RFMS handles catalog updates, purchase orders, and electronic invoices. For details, see the articles under Administration & Configuration.

Confirm Communication Properties

Open Utilities > Setup > Communication Properties to view your connection framework.

Each record includes:

• Supplier IDs
• Store codes
• Ship-to addresses

These are configured during your RFMS setup. For questions please contact your Customer Success Manager or Support.

Store and Ship-To Setup

Each store must have a valid ship-to record so purchase orders and shipping notices route correctly.

If you've added new stores or are new to RFMS, see the related Store Setup and Ship-To Setup article in the RFMS Help Center.

Export the Store File for RFMS

Go to E-Commerce > Utilities > Setup > Create Store file for RFMS.

This creates a CSV file containing your store information.

Email the file to [e-mail] so RFMS Support can finalize your B2B configuration.

Confirm Material Classification and Product Codes

Before downloading catalogs, make sure your Material Classification Setup Table and Product Codes are complete.

These are managed in the Inventory and Product modules. Their setup is critical for proper catalog matching.

You can find setup guidance in the RFMS Help Center or take the related course in the RFMS Academy.

3. Preparing for Supplier Connections

Once activation is complete:

• E-Commerce is active.
• Store, product, and classification data are configured.
• Communication properties are in place but not yet tied to suppliers.

The next step, Connect to a Supplier, links your RFMS system to live supplier data so catalogs, purchase orders, and invoices begin flowing.

4. Support

Your Customer Success Manager can help with:

• Activating E-Commerce
• Configuring supplier communication properties
• Mapping supplier credentials

For additional help:

• Email: [e-mail]
• Phone: [phone]
• Online: RFMS Help Center
• Training: RFMS Academy

Reference

For explanations of all E-Commerce System Options, visit the Administration & Configuration category of this help center.

Next Steps

After Activating E-Commerce and confirming communication, continue to Connecting to a Supplier to establish your first supplier link and begin exchanging data.